Where can I get additional templates?

You may generate new custom size documents using Template Generator and store them as templates. See Creating a new document with the Template Generator and Save as template for more info.

You may create own documents based on exisiting templates and store them as template too. See Creating a new document from a template and Save as template for more info.

You may also check the latest software version for necessary templates and then contact us and suggest your ideas about new kind of templates.

Why the diameter of label templates with bleeds is bigger than diameter of real CD?

Labels with bleeds include inner and outer circular 4 mm bleeds to compensate centering error when printing on label stock. In case if it is not necessary to use bleeds, choose label templates witouth bleeds. See Creating a new document from a template for more info.

What should I do if my label stock paper is not available in the list of labels?

You may choose plain paper type and enter label position adjustment manually. See Printing a document for more info.

Alternatively you may add own label stock paper support. Copy, rename and edit the CustomPaper.ini file located in the C:\Documents and Settings\All Users\Application Data\RonyaSoft\CD DVD Label Maker\Labels folder for this purpose. Do not forget to send us copy of the newly created file.

What should I do if my CD DVD label printer is not available in the list of printers?

At first try to choose printer from the same series as yours. The same series printers generally have the same disc trays.

If nothing helps, choose plain paper type and enter label position adjustment manually. See Printing a document for more info.

Alternatively you may add own label printer support. Copy, rename and edit the CustomPrinter.ini file located in the C:\Documents and Settings\All Users\Application Data\RonyaSoft\CD DVD Label Maker\Printers folder for this purpose. Do not forget to send us copy of the newly created file.

Is there a possibility to enter default Printer and Printout settings and so not to edit them each time the user starts printing?

When edited inside the software, various printer settings (default printer, paper format, tray type, etc.) are valid only during one program session. To make them constant and save between sessions, you should turn to global default settings. First, select your printer from the system Control Panel->Printers list. Second, run the Printer Settings dialog box and change settings. Mark the printer as default if necessary. When the software starts, default system printer settings will be applied.

Document printout settings (paper type, printer model, adjustment) are to be entered for every new project. But after printing a document with own printout options, you can save the file as a template and start every new project from it. In that case, new print settings will be applied.

The color or another object property is not shown in the 'Properties Editor'. How can I edit it?

You may be trying to edit a Group object. It is necessary to ungroup a Group object at first. See Grouping objects for more info. After that you can edit properties of the nested objects. See Editing object properties for more info. Finally, group the objects back.

I am trying to move an object using the 'Move Forward' command but nothing happens. How can I change object order?

Every separate object is treated as a separate layer and has its unique Z-index. See Ordering objects for more info. Even if you see one object overlapping another, their Z-indexes might differ greatly: for example, the index may be equal to 5 for the back object and 10 for the front one. In that case you will have to apply the Move Forward command for five times to move the back object ahead.

I reloaded an image and now a part of it is cropped. How can I fix that?

When you reload an image with the Keep aspect ratio option on, the software tries to keep the aspect ratio of the image object. If the aspect ratio of a new image is different, the Image Editor will be displayed for the user to crop the image. This is why certain images will be cropped after reloading. See Editing an image property for more info.

To reload a full image without cropping:

1. Uncheck the Keep aspect ratio checkbox.
2. Reload an image.
3. Switch on the Keep aspect ratio option back.

Instead of reloading you may also try to insert a new image object. See Inserting objects for more info.

I cannot adjust the size of an image object without distortion. What am I to do?

With the Keep aspect ratio checkbox selected, the software controls the size of the image and preserves its aspect ratio while changing the size. If the Keep aspect ratio checkbox is unchecked, the image will be stretched and thus distorted.

To adjust the image size without distortion, do the following:

1. Uncheck the Keep aspect ratio checkbox. See Editing object properties for more info.
2. Set the necessary size of the image object. See Resizing objects for more info.
3. Open the Image Editor. See Editing an image property for more info.
4. Select the Keep aspect ratio checkbox in the dialog box. The marquee box aspect ratio will be updated to fit the current image object.
5. With the help of the marquee box specify the visible part of the image to be displayed.
6. Click the Ok button.

Some objects look very pixilated on the screen. Will the same effect be present on a print?

If the Draft rendering option is enabled, the quality of drawn objects will be poor. Just switch off this option to preview the final image on a print. See Customizing the application for more info.

Some objects look pixilated on the print. How can I improve the quality of the print?

At first enable Improved Rendering mode to apply more powerful enlargement algorithms when enlarging the images. See Customizing the application for more info. Then try to increase resolution (DPI) of the document. See Changing document size for more info. Please, note that better quality rendering may slow down printing.

The software works slowly. How can I make it quicker?

Document rendering requires a lot of PC resources such as CPU and memory usage. To make software work quicker, try the following:

1. Reduce rendering quality of the document. See Customizing the application for more info.
2. Reduce the size and quality of the document. See Changing document size for more info.
3. Decrease the width and height of large document objects. See Editing object properties for more info.
4. Stop using transparency by setting the Opacity value for semitransparent objects to 100 percent. See Editing object properties for more info.
5. Upgrade your PC hardware, including CPU and RAM size.

An error message appears about lack of memory. What am I to do?

Not enough memory to render the document and its objects. At first, try to apply the Undo command. See See Undoing commands for more info. Then try to reduce memory usage. See The software works slowly. How can I make it quicker? for more info.

An error occurred when exporting a document. What am I to do?

At first, try to downscale the image size when exporting. See Exporting a document for more info. Then try to reduce memory usage. See The software works slowly. How can I make it quicker? for more info.

An error occurred when printing a document. What am I to do?

Try to reduce memory usage. See The software works slowly. How can I make it quicker? for more info.

How can I add fonts to the program?

Download free fonts or order commercial variants at first. Then install additional fonts onto your system. Copy font files to the Windows fonts folder (Windows/Fonts) to install them.

A lot of interesting fonts are available at http://www.fontsquirrel.com/ and http://www.kernest.com/.

How can I register the application for all users of the PC?

When entering registration data, run the application under an account with administrator privileges. After clicking the Register button in the Registration dialog box you will be prompted to register application for all users.

Can I use created labels and covers for commercial purposes?

Yes, providing you have ordered a Business or Enterprise license. See License for more info about types of licenses.