FAQ

Where can I get additional templates?

Start with downloading the latest software version. The templates you are interested in may have been added to new major releases. If nothing found, e-mail us your ideas. It is possible we add them to new software versions.

How to save a poster in image/pdf format?

To obtain an image or pdf file from the .rpd poster project file you have to save it as image or pdf using File-Save As Image/PDF command. To get higher resolution of the image/pdf, choose Original item from the Image size combo box. See Saving a document as an image/pdf for more info.

How to print a poster in the print shop?

See Printing in the print shop for more info.

How do I save the poster file to print on other printers?

To print posters on other printers you have to save it in general formats like JPG, or PDF first. Read How to save poster in an image/pdf format? for more info.

I also have your Poster Printer software, but don't know how to move graphics from Poster Designer to Poster Printer?

There are 2 possible ways to transfer data from Poster Designer to Poster Printer:

  • Launch the Print multipage command from the File menu of the Poster Designer. In this case Poster Printer will launch and data will be transferred to it.
  • Save the Poster Designer Document as an image file using the Save As Image/PDF command from the File menu and open the image in the Poster Printer.

     Note: It is recommended you choose the Original image size in the Save As Image/PDF dialog when saving for Poster Printer.

How to load two images on a background?

The background image is stretched around documents size. You may load only one image as a background. Where you may want a few new images in the background you may load extra images as ordinary image objects, place them accurately, then and Send them to the Back. See Inserting objects and Ordering objects for more info.

I reloaded an image and now a part of it is cropped. How can I fix that?

When you reload an image with the Keep aspect ratio option on, the software tries to keep the aspect ratio of the image object. If the aspect ratio of a new image is different, the Image Editor will be displayed for the user to crop the image. This is why certain images will be cropped after reloading. See Editing an image property for more info.

To reload a full image without cropping:

  1. Uncheck the Keep aspect ratio checkbox.
  2. Reload an image.
  3. Switch on the Keep aspect ratio option back.

Instead of reloading you may also try to insert a new image object. See Inserting objects for more info.

How to keep the height of the image but eliminate space on either side of the image?

Please, do the following:

  1. Select the image shape first.
  2. Uncheck Keep aspect ratio in the Placement section of the Properties Editor.
  3. Open the Crop Dialog, cut some space, click Ok.
  4. Check Keep aspect ratio in the Placement section of the Properties Editor.
  5. Correct the height of the image shape if necessary.

I cannot adjust the size of an image object without distortion. What am I to do?

With the Keep aspect ratio checkbox selected, the software controls the size of the image and preserves its aspect ratio while changing the size. If the Keep aspect ratio checkbox is unchecked, the image will be stretched and thus distorted.

To adjust the image size without distortion, do the following:

  1. Uncheck the Keep aspect ratio checkbox. See Editing object properties for more info.
  2. Set the necessary size of the image object. See Resizing objects for more info.
  3. Open the Image Editor. See Editing an image property for more info.
  4. Select the Keep aspect ratio checkbox in the dialog box. The marquee box aspect ratio will be updated to fit the current image object.
  5. With the help of the marquee box specify the visible part of the image to be displayed.
  6. Click the Ok button.

The color or another object property is not shown in the Properties Editor. How can I edit it?

You may be trying to edit a Group objects. It is necessary to ungroup a Group object at first. See Grouping objects for more info. After that you can edit properties of the nested objects. See Editing object properties for more info. Finally, group the objects back.

I am trying to move an object using the Move Forward command but nothing happens. How can I change object order?

Every separate object is treated as a separate layer and has its unique Z-index. See Ordering objects for more info. Even if you see one object overlapping another, their Z-indexes might differ greatly: for example, the index may be equal to 5 for the back object and 10 for the front one. In that case you will have to apply the Move Forward command for five times to move the back object ahead.

How to transfer some objects from one document to another?

You may use the clipboard for this purpose. See Using the clipboard for more info.

Why can't I edit the text copied from a Microsoft Word application via clipboard?

If the clipboard contains any graphic data, then it will be pasted as a metafile image object and text cannot be edited. To skip this, select only text before copying, or use the next tip. Open a notepad document, paste data to it and then recopy data to the clipboard. This deletes any graphic data from the clipboard and transforms it to plain text.

Double clicking on the text opens an Open metafile dialogue box. What to do?

Some text object in templates are created as graphics in third-party software tools and loaded as metafiles. The text is not editable in this case.

Some objects look very blurred on the screen. Will the same effect be present on a print?

Quality document rendering requires a lot of PC resources and may be slow, that is why a low or normal rendering quality mode may be applied to you screen. To preview the real quality of the printed document, use High screen rendering mode. See Customizing the application for more info. If some images are still pixelated, try to use higher resolution images.

Some objects look blurred on the print or image/pdf. How can I improve the quality of them?

To get better quality, in the case an image/pdf try to select Original image size in the Save as jpg/pdf dialog first. See Saving a document as an image/pdf for more info. Then switch to a higher print/export rendering mode to apply more powerful enlargement algorithms when rendering graphics. See Customizing the application for more info. Then try to increase resolution (DPI) of the document. See Changing document size for more info. Please note that better quality rendering may slow down printing. If nothing has helped, try to increase the document size in the Document Size setup dialog. Document shapes correction will be necessary in this case.

The software works slowly. How can I make it quicker?

Document rendering requires a lot of PC resources such as CPU and memory usage. To make software work quicker, try the following:

  1. Reduce rendering quality of the document. See Customizing the application for more info.
  2. Reduce the size and quality of the document. See Changing document size for more info.
  3. Decrease the width and height of large document objects. See Editing object properties for more info.
  4. Stop using transparency by setting the Opacity value for semitransparent objects to 100 percent. See Editing object properties for more info.
  5. Upgrade your PC hardware, including CPU and RAM size.

An error message appears about lack of memory. What should I to do?

Not enough memory to render the document and its objects. At first, try to apply the Undo command. See See Undoing commands for more info. Then try to reduce memory usage. See The software works slowly. How can I make it quicker? for more info.

An error occurred when saving a document as an image/pdf.. What am I to do?

At first, try to downscale the image size when saving as an image/pdf. See Saving a document as an image/pdf for more info. Then try to reduce memory usage. See The software works slowly. How can I make it quicker? for more info.

An error occurred when printing a document. What am I to do?

Try to reduce memory usage. See The software works slowly. How can I make it quicker? for more info.

How can I add my own predefined document sizes?

Open the SizeTemplates.txt file in the application data folder (Shared Docs\RonyaSoft\Poster Designer). Use the Ctrl+Alt+A hotkey combination to open Poster Designer Application Data folder. Follow the instructions given in the file.

How can I add fonts to the program?

Download free fonts or order commercial variants at first. Then install additional fonts onto your system. Copy font files to the Windows fonts folder (Windows/Fonts) to install them.

A lot of interesting fonts are available at http://www.fontsquirrel.com/ and http://www.kernest.com/.

How can I register the application for all users of the PC?

When entering registration data, run the application under an account with administrator privileges. After clicking the Register button in the Registration dialog box you will be prompted to register application for all users.

Can I use created posters for commercial purposes?

Yes, providing you have ordered a Business or Enterprise license. See License for more info about types of licenses.